By accessing and using this Website and the associated services (collectively referred to as the "Services"), you agree to comply with the following Terms of Service. These terms may be updated at our discretion without prior notice, so we encourage you to review this page regularly.
We reserve the right to modify or withdraw access to any part of the Website or Services at any time. Temporary access is granted and may be restricted or revoked without prior notice.
Your use of this Website is also subject to our Privacy Policy, which outlines how we collect, use, and manage your personal data. By continuing to browse and use this Website, you agree to the terms outlined in that policy and confirm that the information you provide is accurate.
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons.
Contact details: your name, address, phone email used to create an order from us
Order information: your name, billing address, shipping address, email address. We DO NOT store your card details
Any other information provided to us through your communication via customer support
We may collect usage data on our site via cookies. Usage Data may include information about how you access and use our Site including device information, your IP address and other information regarding your interaction with the Services.
We may use your information for marketing purposes, so that we are able to better tailor our products to your wants
We may use your informaiton for fraud prevention purposes, such as if any transaction is flagged as suspicious or malicious from our system
We may use your information to communicate with you to resolve any potential issues with your purchases
If you would like your data to be deleted, please contact us as untitledpaperau@gmail.com.
You agree not to misuse this Website or engage in any activity that may harm the platform or other users, including but not limited to:
All intellectual property found on this Website, including software, content, logos, and trade names, remains the property of the business or its licensors. You may use the materials solely for personal, non-commercial purposes. Reproducing, redistributing, or altering the content for business use is prohibited.
Placing an order on our site constitutes an offer to purchase products under these Terms of Sale. Availability and pricing are subject to confirmation and may change without prior notice. Your order is only confirmed once payment is successfully processed and you receive our confirmation email.
We reserve the right to cancel orders due to issues such as stock unavailability, technical errors, or circumstances beyond our control. In such cases, a full refund will be issued promptly in Australian Dollars (AUD).
All prices listed are in AUD and include GST where applicable. Delivery fees will be added at checkout. We strive for accuracy but reserve the right to correct pricing or listing errors at any time. Orders made using incorrect pricing may be canceled and refunded in full.
All transactions are processed securely via Stripe. We are not responsible for exchange rate variations or bank charges incurred by international customers.
We strive to ensure every product is thoroughly checked before dispatch to guarantee customer satisfaction. However, on rare occasions, you may receive an item that is damaged.
Examples of defective items include:
The following are not considered defects:
If you believe you’ve received a faulty product, please reach out to our Customer Care team via our email: untitledpaperau@gmail.com
All return and damage claims are evaluated individually, and we aim to get back to you within 48 hours. If your claim is accepted, we may offer you a partial refund based on the extent of the damage. For minor defects such as ripped outer seals, this is usually 10% of the price you paid.
Refund will only be accepted for product that haven't been shipped yet
Unfortunately, to protect the integrity of our inventory, refunds will not be allowed for products that have been shipped as the product could be resealed/tampered with.
The Website and all its contents are provided “as is” without warranties of any kind. We do not guarantee the accuracy, completeness, or reliability of any material on the site. We are not liable for any direct or indirect loss or damages resulting from your use of the site.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
You may link to our homepage in a way that is fair and legal, provided it does not imply any form of endorsement or association. Links from our Website to third-party sites are for information purposes only—we are not responsible for their content or policies.
By using this Website, you agree to indemnify and hold harmless our business, its employees, agents, and affiliates from any claim, loss, or damage (including legal fees) arising out of your use of the Services or violation of these Terms.
We reserve the right to amend or update any part of the Services or Website at our sole discretion, at any time and without prior notice.
These Terms are governed by the laws of Western Australia, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Western Australia.
If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect.
These Terms of Service represent the entire agreement between you and our business and supersede any previous communications or agreements.